The DHL group plans to increase its India head count by 15% to take on aggressive rivals in the e-commerce space such as Flipkart and Amazon. DHL employs about 21,000 employees in its four divisions DHL Express, DHL Global Forwarding, DHL Supply Chain and Blue Dart in India. The group globally employs 5,00,000 people.
"Globally, we have the fourth largest number of employees in India. We are starting new service centres and are investing into our infrastructure heavily. Of course we are very heavily investing into our people. It's a very dynamic labour market and you have to have a very strong brand as an employer if you want to attract people," Melanie Kreis, corporate board member HR, Deutsche Post DHL told ET in an interview.
It has increased its collective staff strength by 25% in the last two years, she added. In India, the biggest chunk of DHL's staff is employed with Blue Dart. The company has expansion plans which includes increasing its aircraft fleet size and setting up warehouses.
In the last two years, e-commerce players such as Flipkart, Amazon and Snapdeal, have aggressively expanded their businesses in India, setting up logistics arms and competing with traditional players. Flipkart, for instance, has a staff strength of more than 30,000 of which it employs about 20,000 in its logistics unit EKart.
Kreis said the companies make constant efforts to poach from the likes of DHL.